Requirements:

• Bachelor Degree (S1)
• 3 years at the same position
• Background from Logistics/ Freight Forwarding Industry
• English is a must

Job Accountability:

• Developing and sustaining solid relationships with key clients that bring in the most income for the company.
• Addressing and resolving key clients’ complaints.
• Acting as the main point of contact between key clients and internal teams.
• Supervising the account teams assigned to each key client.
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Developing and sustaining solid relationships with key clients, resolving key clients’ complaints & Negotiating contracts.

Requirement

• Minimum Bachelor Degree
• 3 years experiences in Shipping or Logistics/ Freight Forwarding Business
• Experienced in Customer Experience, Customer Service, Key Account Management
• Green belt certified – Ability to enhance process
• English Skill is a must
• Good communication skills

Job Accountability

• On Boarding New Customer
• Training and using Meratus Online booking system
• Proactive Exception Management (transport plan)
• Container Delinquent (Long Standing)
• Customer score card (mutual performance review)
• Manage issue resolution complain on
• shipment/container level (reactive / responsive)
• Complain management (not specific to shipment) - (VOC)
• Equipment readiness - coordinate with depot
• Understanding Customer Business (relationship building)
• Expeditor - All problem close on the same day

To communication with new customer & sharing understanding the business product that Meratus have and manager for issue from customer problem

Qualification :

• Min 2 Years experience
• Logistics Background are welcome
• Have experience and good knowledge of Reefer Handling will be advantageous 
• Strong with data and analysis
• Having a third-party network within the scope of container management will be advantageous

Work Description :

• Forecast equipment requirement 
• Review and monitor equipment stock against forecast 
• Monitor and control Equipment evacuation plan
• Monitor and control Equipment cycle, dwell time, long stay
• MNR Handling and cost control
• Optimizing evacuation and reposition cost
• Improving container utilization and efficiencies
• EDI & Time Gap Reliability 

Making forecast equipment & monitoring & contolling equipment. Improving efficiency & Cost control

• Solve fundamental multi-party needs in Liner organization by gathering clear requirement from HO & branches.
• .Work with Researcher to oversee product competitiveness & customer acceptance of Meratus Online product.
• Involve customer in developing product ideas by doing co-creation with Meratus key customers & Researcher.
• Transition project delivery mindset to product mindset in Meratus Liner Organization, esp. IT & E-Commerce.
• Help Product Manager on roll-out strategy for every product/ feature launch, including training & socialization.
• Manage bug & idea ticket workflow from internal & external customers, including arrange prioritization discussion.

Build Meratus Online as the most loveable product for customers by ensuring the fastest & the most accurate process.

General Job descriptions:

Monitoring collection, outstanding, disputes from customers

Monitoring bank reconciliation

Processing and monitoring remittance to HQ

Monitoring top customers with sales team

Monitoring invoice to and from customers, depots, vendors and join slots

Processing and monitoring deposits and refund to customers

General Job descriptions:

Monitoring collection, outstanding, disputes from customers

Monitoring bank reconciliation

Processing and monitoring remittance to HQ

Monitoring top customers with sales team

Monitoring invoice to and from customers, depots, vendors and join slots

Processing and monitoring deposits and refund to customers

Requirements:

Bachelor degree from Accounting/Management

Minimum two years’ experience in the same role

Curiosity to learn the business process and proven record of improvement initiatives

Ability to work with large database and understands how the data works

Professional English proficiency

Basic knowledge of shipping and logistics would be advantageous

Placement in Jakarta

Job Description :

Prepare report for each unit and analyse expense operational

Compare budget and actual

Prepare Power BI and Power point for reporting performance group

Support accounting and reporting to expense operational

Reviewed significant business processes and improved/implemented controls to address the identified risks

Job Purpose :

Create reports and perform analysis for each Business Unit with Power BI dashboard and prepare presentation for management report

Requirements :

Min Bachelor Degree from Finance / Accounting with min GPA 3.00

Have min 2 experiences in Finance analyst, Finance Business Partner or in the same position

Good at power BI , Power point and excel macro

Fluent in english, both speaking & writing.

Placement at Surabaya

Kompetensi yang diharapkan:

• Memahami beberapa standard cargoworthy criteria dari masing-masing MLO
• Memahami Standard survey IICL.
• Memahami proses dan cara survey container
• Paham nama-nama dan Code component container system CEDEX.
• Memahami Estimate of Repair container (EOR)

Kompetensi yang diharapkan:

• Memahami beberapa standard cargoworthy criteria dari masing-masing MLO
• Memahami Standard survey IICL.
• Memahami proses dan cara survey container
• Paham nama-nama dan Code component container system CEDEX.
• Memahami Estimate of Repair container (EOR)

Kompetensi yang diharapkan:

• Memahami beberapa standard cargoworthy criteria dari masing-masing MLO
• Memahami Standard survey IICL.
• Memahami proses dan cara survey container
• Paham nama-nama dan Code component container system CEDEX.
• Memahami Estimate of Repair container (EOR)

• Bertanggung jawab atas pelaksanaan proses repair container
• Memastikan proses survey, estimasi repair, approval, repair dan QC berjalan sesuai SOP
• Memastikan target produktivitas dan kualitas repair tercapai.
• Memastikan kebutuhan material dan sparepart repair terpenuhi sesuai kebutuhan.
• Mengkoordinir team di bagiannya.
• Membuat report terkait repair dept.

• Bertanggung jawab atas pelaksanaan proses repair container
• Memastikan proses survey, estimasi repair, approval, repair dan QC berjalan sesuai SOP
• Memastikan target produktivitas dan kualitas repair tercapai.
• Memastikan kebutuhan material dan sparepart repair terpenuhi sesuai kebutuhan.
• Mengkoordinir team di bagiannya.
• Membuat report terkait repair dept.

• Min 2 Years experience
• Logistics Background are welcome
• Have experience and good knowledge of Reefer Handling will be advantageous 
• Strong with data and analysis
• Having a third-party network within the scope of container management will be advantageous

Key skills and qualifications:

• Minimal Bachelor Degree or hold ANT/ ATT Certificate is preferable
• Experience as a Crewing Supervisor/ Officer, or related experience of crewing operations
• Have sufficient knowledge of Seafarer training requirements